FAQs

The following questions and answers address common concerns of potential franchisees.

What qualifications does Yum! Restaurants International (YRI) look for in a franchise applicant?
How much does it cost to become a YRI franchisee?
What fees are payable to YRI?
What do I get in return for your investment?
How much money can I make as a YRI franchisee?
How are the franchisees selected?
What training will I receive?
Can owners of other franchises qualify for a YRI franchise?
Does YRI provide financing to franchisees?
Will I be guaranteed a franchise in the market of my choice?
Does Pizza Hut just sell pizza?
Are "turn key" developments available?
Can I select my own store?
Can I project manage my own fitout?
What hours will the store be opened?
Does the franchise need previous restaurant experience?
Where are the training stores?
Does Pizza Hut require the franchisee's to operate the store?
Can a franchisee own more then one store?
I own a great site that would suit Pizza Hut, what do I do?

What qualifications does Yum! Restaurants International (YRI) look for in a franchise applicant?

YRI seeks business minded individuals who have a belief in the brand combined with an entrepreneurial spirit, proven management track record, a high level of commitment to customer service, commitment to be involved in the business and to the YRI way of doing business, and a vision and enthusiasm for long term growth of their business. Retail and/or fast food experience is desirable but not necessary.

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How much does it cost to become a YRI Franchisee?

The investment required to open/acquire a YRI restaurant varies, depending on the cost of the site, the type of unit, and whether you are constructing a new unit or purchasing a franchise for an existing unit. New stores start at around $300,000, plus an initial start up fee.

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What fees are payable to YRI?

An initial fee is payable for every unit opened. Fees vary for each individual outlet type. The franchisee also pays a monthly royalty, advertising contribution and purchasing contribution, all of which are based on a percentage of sales. Additional fees are required in the event of renewal or an approved transfer of the franchise to another franchisee. In some markets, additional fees may be payable for services performed by YRI.

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What do I get in return for your investment?

As a YRI franchisee, you will enjoy the satisfaction and rewards of owning your own business. But you’ll also enjoy the ongoing benefits of an established global organisation with over 30 years Pizza Hut experience in Australia. YRI systems and people will support your efforts to grow your business and achieve your goals for profitability.

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How much money can I make as a YRI franchisee?

The profitability of an outlet is dependant on many factors, including the quality of the location, competition, sales volume, rent, management, and the type and amount of financing. Profitability is ultimately a matter within the control of each franchisee. It's your business!

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How are the franchisees selected?

The goal of the franchisee selection process is to create long-term franchise relationships that will benefit both the franchisee and YRI. The selection process begins with the sharing of information. The applicant completes a detailed application form, and then takes part in a series of interviews, during which time you develop a business plan for discussion. An on-the-job experience gives the applicant a chance to evaluate our operational systems and give YRI a chance to evaluate the applicant’s aptitude for the restaurant environment. Final stages of the selection process include training for either the applicant or the applicant’s key operations manager. At any point during the selection process, either party may decide that the process should not continue. Click here to find out more about the selection process.

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What training will I receive?

Franchise applicants are required to complete an extensive training program as part of the selection process. This will take from 8 weeks depending on each candidates past work experience, skills and knowledge. The training includes both in store and class room training sessions. Proficiency must be demonstrated by the trainee at various stages in the training program. YRI provides the Developing CHAMPIONS training curriculum for the training of Managers and Team Members. The franchisee pays all costs for the Manager and Team Member training during start-up and the ongoing operation of the business.

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Can owners of other franchises qualify for a YRI franchise?

Owners of other franchise operations can qualify for a YRI franchise, provided that they are not in a competing food business (for example, restaurants featuring quick service or similar menu items).

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Does YRI provide financing to franchisees?

YRI does not provide financing. YRI can provide contact details of franchise financiers. YRI does not endorse or promote any of the listed institutions.

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Will I be guaranteed a franchise in the market of my choice?

It can take between 3 and 12 months from the beginning of the selection process until a new franchisee is ready to acquire his or her unit. (The time frame can be shorter depending on training requirements.) YRI cannot guarantee which franchises will be available when a new franchisee successfully completes training and all other approval requirements. So the flexibility to relocate is an asset for franchisee applicants.

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Does Pizza Hut just sell pizza?

Pizza Hut offers a range of unique great-tasting pizzas. Pan pizza is the signature item of Pizza Hut. Pizza Hut also sells other pizza varieties, such as Thin ’n’ Crispy, Perfecto and Stuffed crust, as well as salad bar items and desserts (in restaurants), pastas, beverages and chicken wings. Click here to see our full great tasting menu.

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Are "turn key" developments available?

Pizza Hut offers "turn key" projects where we oversee the entire process from site selection to building the store. Pizza hut will select the site, negotiate the lease, co-ordinate and project manage the fit out, arrange the building permits and pay for the project costs. The franchisee pays for the project upon settlement.

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Can I select my own store?

Franchisee’s are able to submit a site for approval, our development team will then meet you on site to discuss the opportunity.

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Can I project manage my own fitout?

Franchisee's are able to use approved consultants to project manage the fit out of the store.

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What hours will the store be opened?

Stores trade 7 days a week from 10 am - 11pm (varies by location, concept and day of trade), Peak trade times 5 - 8pm Thursday through Sunday plus the weekend lunch trade.

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Does the franchise need previous restaurant experience?

No experience is required although previous retail/food experience is preferred. Pizza Hut provides a comprehensive 8 week training program in a training store.

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Where are the training stores?

The training stores are located in all the capital cities and scattered regionally, we will work with the candidate to train you in a location that suits you.

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Does Pizza Hut require the franchisee's to operate the store?

Yes. A successful Pizza Hut business requires owner operator's. It is essential that the Franchisee becomes personally involved in all facets of the business. You can expect to work many hours, particularly at the beginning. You must be willing and able to perform all duties including hiring and training staff, food preparation, serving customers, cleaning to name a few.

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Can a franchisee own more then one store?

Yes. A successful Pizza Hut business requires owner operator's. It is essential that the Franchisee becomes personally involved in all facets of the business. You can expect to work many hours, particularly at the beginning. You must be willing and able to perform all duties including hiring and training staff, food preparation, serving customers, cleaning to name a few.

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I own a great site that would suit Pizza Hut, what do I do?

Look up the leasing page of the website, if your site fits the criteria please send us your site details and photos to leasing@pizzahut.com

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FAQs