Career FAQs

FAQ's for all applicants

Q. Can I apply at more than one store?
Yes, you can apply at several stores. You will be contacted should there be a position available at any of the stores you have applied at. When one of the stores contacts you, your application to the other stores is put on hold.
For call centre applicants, there is only one Call Centre which is located in Moorooka, Queensland.

Q. How will I know you have received my application?
You will receive an email confirming receipt of your application.

Q. What do I do if I can't complete my application form in one sitting?
If you are unable to complete your application form in one sitting, you can simply save your application and log in at a later stage to pick up where you left off.

Q. Can I only complete my application online?
The easiest and most efficient way to apply for a job is through this website. However, you can visit your local Pizza Hut and ask the Manager for an application form.

Q. What kind of people are Pizza Hut looking for?
Pizza Hut is one of the world's leading restaurant brands, so we're looking for people who can represent Pizza Hut to our customers. We look for people who are fun and friendly, have a positive attitude, enjoy working in a team and take pride in their appearance.

Q. Will getting a job affect my studies?
At Pizza Hut we maintain that school or Uni always comes first. We're flexible around working hours to accommodate time off for exams, extra curricular school activities, sports and family events.


Hours for our school age employees are managed so that they don't clash with their school timetable.


Q. What career opportunities are available at Pizza Hut?
You can work in customer service, food preparation, or as a delivery driver or call centre operator (Brisbane only). You will receive on-the-job training and cross-training if you are interested in progressing your career. You could also be given the opportunity to complete a Retail Traineeship leading to a Nationally Recognised Qualification. Your Manager will be able to provide further information.

Q. What happens if I can't make a shift?
You should contact your Store Manager as soon as possible to let your team know you can't make the shift.

Q. What hours will I work?
Depending on the role, the number of hours that an employee works will vary. A full-time employee will work a minimum of 38 hours per week, whereas a part-time employee will work the hours they are contracted to work. For casual employees there is no guarantee of hours, so the hours can vary according to business demand from 0-38 hours per week. The number of hours is also dependent on your availability.

Q. Is the uniform supplied?
Yes. You are supplied with a Pizza Hut shirt, hat and name badge. We ask for a deposit, which is refundable when the uniform is returned, if you decide to no longer work with us. You need to provide your own black pants.
There is no requirement to wear a uniform at the call centre. Dress is smart casual.

Q. How do I submit my resume?
There is a step in the application process asking you to attach you résumé.

FAQs for drivers

Q. Do I need to use my own car to deliver pizzas?
Yes. There are some Pizza Hut stores that do have Pizza Hut delivery cars, but you may not have use of this car on each shift.


Q. How are drivers paid?
You can be paid either per delivery or an hourly rate plus a per delivery fee. More specific information will be available at your interview.


Q. Am I responsible for any parking tickets or speeding fines received on shift?
Yes. We encourage safe driving at all times, and certainly do not encourage any of our drivers to speed or ignore parking restrictions.

Q. Do I receive training to become a Pizza Hut Driver?
Yes. We provide you with all the training and all on-the-job coaching you will need to become a successful Pizza Hut driver.

FAQ's for Managers

Q. Does Pizza Hut have Part time Management positions?
Yes. There are part time positions for Shift Managers - however Store Managers are employed on a full-time basis.

Q. Are there career opportunities available beyond Store Manager?
Yes. For those that aspire to further opportunities, Area Manager positions are available in some locations. We also have a Graduate Leadership Program which has been designed to provide degree qualified (or near qualified) graduates with further development and general management experience.

Q. Do I receive training to become a Manager?
Yes. You will be provided with exceptional management training which covers all aspects of running a business as well as the opportunity to complete a Food Safety Supervisor certificate and perhaps gain some Nationally Recognised Qualifications such as Certificate III and IV along the way.

FAQs for parents

Your son or daughter has decided they want to join the Pizza Hut team to earn extra money, meet new people and take advantage of the great training and benefits Pizza Hut has to offer.


As a parent, we imagine you'll want to know how this might affect school, sport or social commitments.


Q. Will getting a job at Pizza Hut affect study programs?
At Pizza Hut we maintain that school or University always comes first. We're flexible around working hours to accommodate time off for exams, extra curricular school activities, sports and family events.


Hours for our school age employees are managed so that they don't clash with their timetable.


Q. Will they be looked after at Pizza Hut?
The culture at Pizza Hut is inclusive and supportive, and one where everyone is encouraged to look out for each other. Our Open Door policy means our Store Managers are always available to Team Members and parents. In fact, we encourage parents to meet and have a chat with the Manager or Franchisee.
We have a genuine interest in helping our young employees grow, and learn new ways to cope and get on in a supportive and friendly environment

We support fair pay, safe working conditions and Equal Employment Opportunities at Pizza Hut. We also provide training to ensure your child is safe at work at all times. It is important to us that you understand our total commitment to your son or daughter's safety and wellbeing at work.


Q. What about training and future career prospects?
Many employees join us to make some extra cash, meet people and to get a taste of the ‘real world'. However, the longer they stay the more they realise there are some great career opportunities on offer.


All employees are provided with training for their new job as well as on-the-job coaching to ensure they are successful in their job role. They will also get the chance to learn other roles within the store so that they continually learn new skills. These skills will not only benefit them at work, but will also give them skills for life.
Our Retail Traineeship Program leads to a Nationally Recognised Qualification and is structured so that employees can work, learn and earn at the same time.
From here, the prospects are endless. Most of our Store Managers and Franchisees started out as Team Members or Delivery Drivers. This could be the start of a great opportunity.